In the world of credit repair, the outcome of a service cannot be guaranteed, and no company can promise a result. We put in our best to ensure that incorrect, inadequate, and inaccurate information is identified and modified, or removed from the credit report. MGH Credit Consultants LLC, agrees to improve our client's credit profile of inaccurate, unverifiable and incomplete items during the term of this Agreement, in accordance with the terms of this Agreement. If the client is unsatisfied with the results and the client had been with MGH Credit Consultants LLC, for a minimum of six (6) months, and the client has fulfilled all of the following requirements: (a) forwarded credit bureau responses within five (5) days of receipt, (b) did not engage in any credit repair efforts before the date of this contract, (c) has had no payment issues (for our clients on our monthly plan) , (d) complied 100% with the commitments to the services, and (e) has not had any improvement to the client's credit report by removing 50% or more of derogatory items from the client's accounts, MGH Credit Consultants LLC will base refund on payments made to MGH Credit Consultants LLC, less $50 per deleted personal information and $75 per deleted non-personal item upon the client's written request. This request must be made within 14 days of receipt of the Notice of Cancellation form. The client understands that the results obtained by MGH Credit Consultants LLC, on behalf of the client are dependent on numerous factors, including but not limited to the client's ability to repay debts and loans, cooperation of the client's creditors, and credit bureaus ability to verify information provided to them by MGH Credit Consultants LLC, on behalf of the client.